Performance, Success and Growth at work depend a lot on the kind of communication we do with others within the organisation; with superiors, peers and subordinates; as well as with those outside the organisation, such as customers, vendors, investors, financiers.
While routine conversations seem ok to manage, the hurdles to performance, success and growth are created with the way a professional handles Difficult Conversations at Work.
Each working professional brings to the workplace with her/him, a communication style acquired over the years, based on repeated experiences – at home, school, college or with friends etc. This style includes certain inbuilt emotions of joy, love, fear, anger, frustration etc.
Understanding one’s present communication style and its limitations and making suitable changes, helps tremendously in the confidence required to have Difficult Conversations
Master Difficult Conversations at Work
About the Program
Master Difficult Conversations at Work is a 6-week online, cohort-based coaching experience designed for professionals, entrepreneurs and leaders who want to build emotional strength and navigate tough conversations with clarity and control.
Whether you’re dealing with client conflicts, team dynamics, partner negotiations or feedback situations — this program helps you
- Respond instead of React,
- Lead instead of Retreat
- Build Outcomes without Burning Bridges.
The Facilitator
Swati Sinha, Mid Career Coach, is an International Coaching Federation (ICF)-certified coach. With over 20,000 hours of coaching, training, and mentoring, Swati has impacted over 9000 professionals. She specializes in career agility and leadership transformation.
To know more about her, please see her profile at the end of this page.
What You’ll Learn – Program Outcomes
By the end of the program, you’ll have:
✅ Mastered Your Emotional Triggers at Work
- Learn to recognize, regulate, and reset your emotional reactions
- Understand patterns that sabotage communication
- Build a toolkit for staying grounded in high-stakes moments
✅ The Difficult Conversations Blueprint
- A step-by-step method to prepare, frame, and lead conversations — even when things get tense
- Scripts and strategies to communicate assertively without aggression
- Confidence to say what needs to be said — without guilt, fear, or second-guessing
✅ Real-life Practice & Peer Feedback
- Roleplays, case studies, and group reflection
- Supportive cohort for accountability and shared learning
- Personalized feedback to sharpen your presence and impact
Who This Is For
This program is ideal for:
- Managers & Team Leads
- Client-facing Professionals
- Startup Founders & Entrepreneurs
- Anyone navigating feedback, negotiations, conflict, or communication challenges at work
What Past Clients Say
“This program changed how I show up in tough situations. I used to avoid conflict — now I lean in with calm and clarity.”
– Rohit M., Startup Founder
“I used your blueprint in a client renegotiation. Not only did I keep the contract — I increased the retainer.”
– Priya K., Consultant
Click on the Enroll Now tab to register for this program
