Terms of Service

Terms of Use

Personal Development is a continuous, 360 degree process. Every aspect of one's behaviour, knowledge and understanding needs continuous update. Learning Videos at InfinumGrowth provide an opportunity to improve a wide range of capabilities, in personal life and at work; at one's own time and pace.

Each video program has a set of well designed learning modules designed and facilitated by experienced professionals, who share their own personal learning and experience to enrich the content.

On completing a program, write to us at learning@infinumgrowth.com, for a free, live, interactive session with the facilitator to clarify answers to questions that may arise.

These terms of use govern the access, browsing to and use of the Website https://learning.infinumgrowth.com/ (hereinafter the “Website”) and the content and services available through this website  site learning.infinumgrowth.com.

The domain name <infinumgrowth.com > has been registered since March 03, 2013.

Unless otherwise specified, the website and the contents provided thereunder are intended to display, promote and make available for purchase of services offered by Infinum Growth Online Learning to clients worldwide. By accessing or using this Website, in any manner, whatsoever, you are implying that you have read, understood and accepted without modification of any/all these terms and conditions including but not limited to the Privacy Policy and any other additional terms, conditions, or policies referenced herein and/or available by hyperlink on the Website (collectively, the “Agreement”).

By accessing or using this Website, in any manner, with or without registration, you agree to be bound by the Agreement and represent that you have read and understood its terms. In the preparation of the Website and contents herein, every effort has been made to offer the most current, correct, and clearly expressed information possible. The company also reserves the right and discretion to make any changes/corrections or withdraw/add contents at any time without notice.

1. Services Provided

www.learning.infinumgrowth.com (also mentioned as InfinumGrowth on this website) is an online learning and personal support website. We offer learning programs and one-to-0ne conversation sessions to enable Personal & Professional Growth. Our chargeable content includes

  1. Counselling and Psychotherapy Services
  2. Coaching & Mentoring Services
  3. Psychological Testing & Assessments
  4. Live Online Programs
  5. Learning Videos hosted on our website
  6. Podcasts hosted on our website

Counselling and Psychotherapy Services

InfinumGrowth offers the service of connecting visitors to our site, who are seeking one-to-one conversations for emotional health support, with a set of professionally trained Counsellors and Psychotherapists. The scope of these calls is limited to listening to the client, allowing the client to vent out their feelings and help them think through solutions to their emotional problems in a safe and confidential manner.

The client who seek this support need to be willing to work on solution options which come up in the conversation with the Counsellor/Psychotherapist, in order to gain from these conversations.

The Counsellor/Psychotherapist or InfinumGrowth cannot and do not guarantee any immediate solutions. However, they play the role of a safe, well meaning friend with whom the client can share their frustrations, anxieties, fears and joys. The purpose of these calls is to (1) reduce mental tensions by sharing feelings and discussing to see things objectively and (2) gradually, over a few calls, find ways to manage stressful situations as they arise and move into less stressful situations by finding happier and satisfactory paths in different aspects of life.

The Counsellor/ Psychotherapist is not a psychiatrist or a medical practitioner and will not offer any medical advice.

The Counselling and Psychotherapy service at InfinumGrowth is not meant for any emergency situations or for managing extreme tendencies of violence or suicide.

Coaching and Mentoring Services

InfinumGrowth offers Coaching and Mentoring Services for individuals seeking support in finding the way ahead in Life or Work situations. These are one-to-one conversations done in full confidence. The purpose to help the client get greater clarity in managing work or life situations by identifying alternate paths, based on the personal strengths and weaknesses of the client.

This service is provided by experienced and certified coaches and mentors. However the results post the consultations are purely the responsibility of the client who implements the plans defined.

Process and commercial terms

The client seeking Counselling or Psychotherapy service or Coaching & Mentoring Services is connected to a suitable professional in the team for a one hour online call through zoom. The client sets the appointment online and makes the payment online for the call. The first call with the professional is used to gauge the needs of the Client and accordingly the client will be advised about the scope and need for further calls.

Fees for calls completed with the professional cannot be refunded. To cancel an appointment before the scheduled time and get a refund, the client must inform InfinumGrowth through email or a whatsapp message or a phone call at least 4 hours prior to the scheduled time of appointment.

However, if a change of schedule in appointment is required before the call takes place, the appointment can be rescheduled at no extra cost, if informed at least one hour before appointment.

Online Programs and Content Rights

All the Live Online programs, Learning Videos, Podcasts and Articles offered by InfinumGrowth are  designed and conducted by qualified and experienced working professionals, facilitators and coaches, who are selected through a carefully conducted process.

The content shared in our articles, films and training programs, is curated, designed and presented by the authors, facilitators and InfinumGrowth as a joint effort. The copyright of all such presentations is jointly and owned by the authors, facilitator and InfinumGrowth and no one else.

The training facilitators use theories and information curated from established sources to design the learning programs. All such sources are identified and acknowledged whenever used.

No other party has the right to copy, download, alter, misuse or share further any content provided on learning.infinumgrowth.com by the authors, facilitators and InfinumGrowth. Any such act will be an infringement of the rights of the authors, facilitators and InfinumGrowth and shall be dealt with under the due process of law.

Any material from training programs on learning.infinumgrowth.com may be used by a paying customer for personal development only. Use for professional dissipation needs express written consent from InfinumGrowth and the specific facilitator or coach and needs to be clearly referenced to the source.

Terms & Conditions

  1. Any visitor to this site needs to register with the site and create a log in ID and Password, in order to access the content.
  2. All programs show a price, if they are not offered for free. This price includes GST tax as charged by Government of India.
  3. Any person wishing to participate in any program or wishing to watch learning videos or listen to podcasts, needs to pay the price by clicking on the Enroll button on the program page.
  4. All prices are shown in INR (Indian Rupees). Payments made from any country, using any of the accepted payment instruments of the payment gateway, will need to be convertible to INR at the time of payment.
  5. Once the payment is received, the participant receives confirmation on the site as well as by email and is then provided guidance to proceed further.
  6. Every program page has a clear set of guidelines including the cancellation and refund policy of the website. Please read these and follow the steps to ensure you get access.

Cancellation and Refund

  1. For Live programs, any cancellation done before 72 hours of the program date, shall be accepted and 100% refund will be done, within 48 hours from the time of cancellation, into the bank account number provided by the participant.
  2. For Learning Videos and Podcasts, there is no cancellation policy.
  3. For Counselling & Psychotherapy and Coaching & Mentoring Services, appointment bookings must be done within a maximum of 90 days from the date of payment. No payment refunds shall be made if appointments are not booked within 90 days.
  4. If there are technical issues with respect to access of a live program, learning video or podcast, which are due to issues at the InfinumGrowth  end, we will make efforts to correct the issue; failing which, a 100% refund shall be provided.
  5. If there are last minute issues at the participant end due to which the participant fails to join a live program, we offer the access in the next schedule of the program; or, an alternate programs of same value either learning video or live.
  6. For any queries or issues, you can write to us at learning@infinumgrowth.com
  7. For more information and clarity on our Privacy Policy, please also read the Privacy Policy page on this website.

2. User Responsibilities

  • Accuracy: You agree to provide accurate and complete information during the registration process and to keep your information up-to-date.
  • Professional Conduct: You agree to use our Services for lawful purposes and in a manner that does not infringe on the rights of others or disrupt the functioning of our platform.

3. Licensing and Accreditation

Our counselling services are provided by licensed and accredited professionals who meet the qualifications required under Indian law. We ensure that all counsellors and therapists are registered with the appropriate professional bodies and adhere to the ethical and professional standards mandated by law.

4. Informed Consent

Before commencing counselling, coaching or therapy, we obtain your informed consent, ensuring that you understand the nature of the services provided, any potential risks, and your rights regarding your personal data and treatment. You will be asked to provide explicit consent before any services are delivered.

5. Duty of Care

We adhere to the principle of duty of care, ensuring that our services are delivered with the highest standard of professionalism and competence. We provide support that aligns with best practices in mental health care and is tailored to your specific needs.

6. Emergency Situations

Our services are designed to provide support and counselling but are not intended to address emergency mental health crises. If you are experiencing a mental health emergency or require immediate assistance, we encourage you to seek help from emergency services or contact a qualified mental health professional immediately.

7. Continuing Education and Training

We ensure that our staff and counsellors undergo regular training and continuing education to stay updated with the latest developments in mental health laws, regulations, and best practices. This commitment helps us deliver services that are both legally compliant and of the highest quality.

8. Payment and Fee

Fee for our counselling services and any other paid features of our platform are outlined on our website or may be disclosed upon receiving your query. By using our Services, you agree to pay the applicable fees and charges.

9. Intellectual Property Rights And Ownership Rights

  • All information and content on this Website including but not limited to texts, graphics, images, photographs, illustrations, trademarks, trade names, service marks, trade dress, logos, layout, structure and organization of the content of the Website, the collection and organization of data and information, designs, artworks, devices, or any other material (collectively, “Contents”) are proprietary property of the Company (“Proprietary Information”) and protected under the domestic and foreign intellectual property laws.
  • All copyright and other intellectual property rights appearing on this website are owned by the company. Any use of the Contents not expressly permitted by these Terms of Use is a breach of these Terms of Use and may violate copyright, trademark, trade dress, patent and other laws. Without the prior written consent of the company, modification of the materials, use of the materials on any other platform or use of the materials for any purpose other than personal, non-commercial use is a violation of the copyrights, trademarks and other proprietary rights, and is prohibited.
  • You understand and agree that, except as stated herein, no such Proprietary Information may be copied, downloaded, reproduced, modified, republished, uploaded, posted, transmitted, distributed, or created into derivative works in any form or by any means or in any manner whatsoever without written consent from the company and nothing on this Website or Services shall be or products deemed to confer a license of or any other right, interest or title to or in any of the intellectual property rights belonging to the company, to the User.
  • You may not: copy (whether by printing off onto paper, storing on disk, downloading or in any other way), distribute (including distributing copies), reproduce, download, display, perform, reproduce, distribute, modify, edit, alter, enhance, broadcast or tamper within any way or otherwise use content displayed on our platform.

10. Limited License

You are granted a limited, non-exclusive, non-transferable license to access and use our content for personal, non-commercial purposes. You may not reproduce, distribute, or modify our content without prior written permission.

11. Privacy and Data Protection

Our Privacy Policy, which can be found on our website, outlines how we collect, use, and protect your personal information. By using our Services, you consent to our Privacy Policy. We implement appropriate measures to safeguard your data, but we cannot guarantee absolute security. You are responsible for protecting your personal information and using our Services securely.

12. Disclaimers and Limitation of Liability

  • No Guarantees: While we strive to provide high-quality counselling services, we make no guarantees regarding the effectiveness or outcomes of our services. The effectiveness of our counselling and support services depends on various factors, including individual commitment, participation, and personal circumstances. As such, we cannot guarantee specific results or outcomes from the use of our Services. Your use of our Services is at your own risk.
  • Limitation of Liability: To the fullest extent permitted by law, Infinum Growth Online Learning shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our Services.
  • Force Majeure: We will not be held responsible for any delay or failure to comply with our obligations if the delay or failure arises from any cause which is beyond our reasonable control.

13. Complaints and Grievances

If you have any concerns or complaints about our services or believe that we have not adhered to legal or ethical standards, you can file a grievance with us. We will investigate your complaint promptly and take appropriate action to address any issues. Contact details for filing complaints can be found at the end of these Terms of Use.

14. Governing Law And Jurisdiction

The Terms of Use are governed by the laws of India without regard to conflict of law principles. The User/Users hereby consent/consents to the exclusive jurisdiction of the competent courts at Bengaluru, Karnataka, India for all disputes arising out of or relating to the use of our Website and its Services/ Products.

15. Disclaimer

The company may change these Terms at any time by posting changes on the Website and any such changes will be posted on the Website and you agree to be bound by such changes. Any changes are effective immediately upon posting. The continued use of the Website constitutes your agreement to any revised Terms.